There are plans and there are plans. [1]
There are great plans, which took months to develop and now sit on a shelf
gathering dust. And there are once great plans now rendered irrelevant by
changing circumstances. Ineffective plans come in all flavors, shapes, and
sizes; the common denominator is that they will not help you reach your
goals.
Effective plans should be:
- Targeted – directed toward accomplishing specific
objectives
- Practical – the required actions can be accomplished
with available resources
- Flexible – easily modified when circumstances change
- Short – capture only the essential actions,
participants, resources and time frames
Rather than craft a rigid operating plan, develop a plan template,
which can be continuously updated and modified on a periodic basis.
- An entrepreneur, launching a new service business,
sketched out his business development plan in a notebook including 1) target
customers and lead sources, 2) proposed services, methods and pricing, and 3)
marketing messages, activities, and required materials. Each week, the
entrepreneur logged his activities, tallied leads and results, and modified the
plan as necessary.
- A telemarketing
company facing rapidly expanding market demand for its products scrambled
to expand its sales force. To capture the sales opportunity, the management
team quickly 1) ramped up sales recruiting activities, 2) streamlined the basic
sales training program, and 3) rented cheap additional call center space. Plans
were reviewed and adjusted weekly as the market evolved.
A plan is only as good as the results it produces.
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